Work with leader (and possibly other team members) 1:1 to understand each other better, develop leadership capacity, and build trust. This may or may not also include mindfulness work with the team.
Interview members of the team in a straightforward, confidential manner and/or undertake series of observations to uncover the current challenges.
Present findings. Customize knowledge-sharing and exercises to recognize, surface, and deeply understand:
(1) “vertical” dimension issues and opportunities—purpose | culture | team dynamics | values;
(2) “horizontal” issues and opportunities— structural | strategic |operational.
Settling into an expanded awareness with deeper appreciation for the actual factors driving overall functioning of the team/org. Activities to be undertaken in this period become more clear after the previous stages are complete.
4. COLLABORATIVE NORMS AND PRACTICES
Implement changes and new norms within a new structure and set of practices designed to create greater effectiveness and more collaborative team functioning.